Leadership Communication in Crisis Online Course
It is not a matter of IF a crisis will happen, but WHEN.
Are you ready? Is your team prepared? Do you have a pre and post crisis care plan?
Do you know what your communication with fellow team members, organizational leadership, families (both on-field and extended), and media will be?
If not, NOW is the time to assess, develop, and plan what your communication will be and to whom.
In this e-course, principles of crisis communication are interwoven with real world examples and scenarios that will equip you, as a leader, and your teams to move forward with emotional, psychological, and spiritual resilience in chaotic and critical times.
Leaders and care providers will hear about foundational speaking, learning, and processing principles, identify how these principles are affected by crisis and trauma, and analyze what to say and how to say it so individuals and teams are equipped, feel cared for, and emerge from a crisis with greater resilience.
Articulate foundational speaking, listening, processing principles and how these are affected by crisis.
Analyze what to say and how to say it with empathy and clarity for effective team support and comprehension
Identify strategies on how and what to communicate post crisis to increase individual and team resilience and provide closure and care.